Scolio Austin is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information. Contact us at danielle@scolioaustin.com.
Address: Location: 1705 S Capital of Texas Hwy, Ste 130 Austin, TX 78746
Effective Date: March 23, 2025
HIPAA Compliance
As a physical therapy provider, we adhere to the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI), including medical history, treatment plans, and billing details, is protected. We use and disclose PHI only for treatment, payment, healthcare operations, or as required by law. You have the right to access, amend, or restrict your PHI, and we employ encryption and secure systems to safeguard it.
Appointment Scheduling
We collect your name, contact details, and appointment preferences to schedule physical therapy sessions. This data is stored securely and managed in compliance with HIPAA.
Telehealth Services
Our telehealth services may involve audio, video, or chat data, collected via HIPAA-compliant platforms to ensure your privacy during virtual sessions.
Patient Intake Forms (GoHighLevel)
We use GoHighLevel to collect health information via online intake forms. This data, classified as PHI, is encrypted and protected under HIPAA standards.
Cookies
Our website uses cookies to enhance functionality and track usage. You may disable cookies in your browser, though this may affect site performance. Cookies do not collect PHI unless you provide it.
Analytics (Google Analytics 4 with Tag Manager)
We use Google Analytics 4, managed via Google Tag Manager, to analyze website usage. Data is anonymized, and no PHI is shared with Google. You may opt out via browser settings.
Hotjar
Hotjar tracks user behavior (e.g., clicks, scrolls) to improve our site. No PHI is collected, and data is anonymized.
Microsoft Clarity
Microsoft Clarity provides heatmaps and session recordings to optimize user experience. We ensure no PHI is captured in these analytics.
Email Marketing
We may use tools like GoHighLevel or Mailchimp to send appointment reminders or updates. You can unsubscribe at any time via the link in our emails.
Third-Party Services
We use trusted third parties (e.g., GoHighLevel, Google, Stripe) to provide our services. These providers are bound by agreements to protect your data.
We may update this policy periodically. Changes will be posted here with a revised effective date. For questions, contact us at danielle@scolioaustin.com.